Do you love Colonial West Chevrolet of Fitchburg?

Thank you for choosing West Chevrolet of Fitchburg!

At Colonial West Chevrolet of Fitchburg we realize that you have choices when it comes to purchasing your next vehicle or scheduled service. We take great pride in what we do and we want to know about what you think and help us communicate our commitment to excellence and our customer satisfaction across the world wide web. Please take a few minutes to post a review to a few of the sites below.

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Let Colonial West Chevrolet of Fitchburg Know

  • How our service was;
  • Who you worked with;
  • About about your service or new product;
  • What you loved about your experience and what we could improve on;

15 thoughts on “Do you love Colonial West Chevrolet of Fitchburg?

  1. Kerry Cooper

    Our salesman Jeff was fabulous and we are very happy with our payments and purchase……

  2. Steve Craig

    Colonial West is a great dealership to buy a vehicle from. Paul Smith and Geno were very professional and honest. They both worked very hard to earn my business. It was an extremely easy transaction and the dealership gave a fair value for my used vehicle. I would certainly buy another vehicle from Paul and Geno. A great experience all the way around.

    Steve Craig

  3. Janet Sullivan

    Our purchase was quick easy and everyone at colonial-west was friendly and made sure all our needs were taken care of. Kendra was a phenomenal sales person who ensured we were all set at each step in the purchase of my Tahoe

  4. Janet Sullivan

    I bought a 2011 Tahoe at the beginning of January, 2012 and the experience was great. We dealt with Kendra on the sale and she was fantastic. She was available anytime to answer questions and worked around our hectic schedules for signing. She introduced me to all of the service/parts personnel. They were all very friendly and helful as well. Thank you for a great car buying experience. Will recommend to friends.

  5. David W.

    We bought a 2011 Traverse from Jeff. He worked hard to make the deal and we were
    happy. Love the vehicle. Everyone there was very accomodating. Someone recommend
    ed them to us and we would do the same.

  6. Ron Eggleston

    Had an awesome experience @ Colonial West Chevy, thanks to salesman Jeff Neagle I was able to make the right decision on purchasing my new chevy truck ! Thanks again Jeff.

  7. ken hoey from clinton mass

    i just purchased a 2007 pontiac grand prix from colonial chevy in fitchburg mass my sales person was ivy she answered all my questions very friendly person she even called me a week later to see if i was happy with the car. she did a great job. i would send anyone looking to buy a car right to her.thanks for all the help.

  8. Buckscrape

    I just had my vehicle serviced at colonial west service department and was very impressed by the level of service I received from my service writer Edison, the service manager Harry (he is very knowledgable and goes out of his way to help any way he can) and the technician Dave. My experience has made me a customer for life and my next vehicle purchase will be from them! Thanks Colonial West Chevrolet.

  9. Richard j. Belliveau

    My experience at colonial Chevrolet has been a wonderful car buying trip that I dreaded the thought of it but really needed to upgrade my vehicle I had already walked out of two other dealerships because salesperson game and then I walked in here and was imediately met my courteous and cute saleswoman Ivy who put me completely at ease and mine was a tough financing situation and this is where the other two didn’t want to take the time to get it done Ivy took the challenge head on and together we got a tough deal done and she was very smart and patient and really cared about getting me out in a car today and guess what I’m waiting for my cars plates to be transferred so I can drive out in my new Chevy Cruise . Thanks Colonial West Chevrolet and special it was an absolute joy to work with you. I also informed her that I would sweeten the deal I have a friend that needs a car but I didn’t tell her that until after, because I didn’t want her to do anything except what she needed to do, get me in my car a fair price my or exceed my financing needs and shake my hand and thank me which was done. I only buy new cars and usually every 4 to 6 yrs, hopefully she will be here. I am tell anyone I know that has a car buying need go see Ivy.

  10. Stacy Miles

    I just wanted to give a big thank you to Jeff Chandler, Ivy, and the whole service department in regard to purchasimg my 2012 Chevy Captiva. They were quick and efficient, and made sure I left the dealership happy. They were able to make my payments affordable and I couldn’t have asked for better customer service. Thanks Colonial West of Fitchburg, I love my new car.

  11. JIM M.

    Have been bring my cars here for for regular service for many years and the team always have been able to help me with any questions. Bought a new Camaro and I have been very happy all the staff.

  12. Bob Smith Chepachet R.I.

    A few weeks ago my wife and I saw an ad in auto trader .they had a car that I was looking for.We drove to Fitchburg to check it out..We arrived to be greeted by a very pleasant salesperson named Ivy. Afew hours later I drove home the car.Thanks to a very personable salesperson made the deal and I would recommend my friends to visit there dealership.Thanks so much Ivy for the way you handled the deal for us.

  13. Ashley

    I was referred to Colonial West by my uncle who had already purchased several cars there. He told me he called and that Ivy would be taking care of me. When I got there, I didn’t know exactly what I wanted, but I knew what I liked about certain cars. Ivy had me drive numerous vehicles, even offering to get another vehicle transferred over so that I could drive it. After 2 more trips there, I finally purchased the car that Ivy recommended all along. She worked with me to help me find a new car that was a perfect fit for me and she did a phenomenal job. She worked to get the cost down to something I could afford and payments I could manage. She was patient, kind, and never pushy as some sales people are. My second trip there I also worked with Benny, and it was with him that I finally signed all the paperwork to take my car. He was great also and went above and beyond to be sure that I was happy and that my car was perfect before I left. I love my new Captiva and it is a perfect fit for me! I would recommend Colonial West to anyone looking for a new car. The were wonderful and really take the time to be sure you’re happy and getting what you want and need.

  14. David Caron

    I recently bought my first new chevy truck ( 3500 hd) from colonial west. Have always owned a ford.. this would be the 5th vehicle bought at colonial for my family. My wife bought a 2004 impala from Geno in 2005.I watched to see how the service was. Well it was like buying my wife a security blanket. Roger in service and the colonial team treated my wife like she was family. Since then my boy has bought 2 vehicles and my wife another new chevy. I feel great having the colonial west team behind my whole family now. Thank you to all of the team at colonial west. My family will be a customer for life.

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